Our client
Every day, billions of people come into contact with Bühler technologies to cover their basic needs for food and mobility. We strive for innovations for a better world, focusing on healthy, safe, and sustainable solutions. We contribute significantly to feeding the world’s population while setting the focus on food security and safety. Our solutions and technologies enable efficient and clean mobility.
As a leading technology group, Bühler invests up to 5% of its yearly turnover in research and development. In 2022, around 12,700 employees in over 140 countries generated a turnover of CHF 3.0 billion. As a globally active Swiss family-owned company, we are committed to sustainability. We want our customers to be successful. We want every human being to have access to healthy food. We want to protect the climate with energy-efficient cars, buildings, and machinery.
Bühler Denmark A/S is located in Copenhagen (Skovlunde) and has around 200 employees. The service and sales for the Nordic countries (SAS Nordics) are part of Bühler Denmark A/S.
You will be reporting to the Head of Sales of the SAS Nordics.
The position
As the Customer Relationship Manager (Areas Sales Manager) – Value Nutrition (VN), you will serve as Bühler’s primary contact for the value nutrition industries in the Nordics, including animal nutrition, human nutrition, drying, and insect technology. Your role involves nurturing customer relationships and driving the Bühler Group’s business within the Value Nutrition industries in the Nordics.
A substantial customer base presents strong opportunities to transition from primarily project-based sales to an increased focus on long-term service agreements and single machines, enabling Bühler to provide continuous value to customers. Through ongoing service and support, Bühler can drive sustained customer relationships and capture additional value.
Your travel will align with customer needs and specific projects, requiring flexibility as you navigate the extensive customer distribution across the Nordics.
When joining, you will complete a thorough onboarding process and travel with a Bühler colleague to meet key customers, build relationships, understand their operations, and identify collaboration opportunities.
Key Responsibilities:
- Act as the primary point of contact for all Bühler customers in the Nordics, focusing on sales, support, and service and building long-term partnerships in the Value Nutrition industry.
- Responsible for all Bühler business within the Value Nutrition industries in the Nordics, covering sales in customer service and project business.
- Maintain daily contact with customers and an extensive external network, proactively advising, supporting, and expanding business.
- Conduct frequent customer visits and pursue opportunities to grow Bühler’s customer base, with extensive travel within assigned areas.
- Collaborate closely with internal teams and colleagues to address customer needs, generate leads, cross-sell, and secure opportunities.
- Oversee sales planning and execution, including preparing and leading complex negotiations and managing tender processes.
- Fully update the CRM system and use it as a primary tool for sales planning and market management.
- Develop a yearly account plan that is aligned with budget requirements and coordinated with stakeholders.
The ideal candidate
Experience
- +5 years of experience in technical sales or technical customer service roles, including some travel.
- Skilled in identifying and addressing customer needs, particularly in industrial processing and manufacturing technologies, and presenting Bühler’s solutions with clear benefits and ROI.
- Customer and service-focused personality who enjoys being in the market and meeting new people.
- Organized, self-motivated, and service-oriented, with a talent for building relationships in multicultural teams.
- Knowledgeable in key business drivers, including Total Cost of Ownership, and able to effectively discuss value creation and Operational Risk Management (ORM) principles.
- Capable of identifying cross-selling opportunities and adept at promoting Bühler’s full range of services to enhance customer satisfaction and market impact.
Candidate qualifications
- Relevant educational background in engineering, manufacturing, or a related technical field.
- Practical experience in sales, such as aftermarket sales or service, or KAM role.
- Strong technical understanding of the transition from raw materials to finished products in production processes.
- Ability to communicate effectively from the CEO level to the shop floor.
- A curious nature and a learning mindset, constantly seeking to expand knowledge. Ability to quickly acquire new skills, processes, and technology quickly (Learner Mindset).
- Fluent in English and one or more Scandinavian languages (Swedish, Danish, Norwegian); German is a plus.
- Experience with sales or customers in the Nordics.
- Ambitious to grow and develop within Bühler.
- Team-oriented, with strong networking skills to build effective internal and external relationships.
Why you should join the Bühler Group
You will be part of the Bühler Group.
- Exciting international career opportunities.
- Influence on the development of customers.
- Enjoy flexible working hours with the autonomy to structure your day.
- Be part of the SAS Nordics team within a strong international network.
- Get in touch with our Bühler Spirit.
- Comprehensive health insurance coverage.
- Collaborating with dedicated and supportive colleagues.
For more information
For more information, don’t hesitate to get in touch with:
Partner Anne Borgen
Mail: anne@peoplement.dk
Phone: +45 6169 01 01
You can apply for the position using this link.
About Peoplement
Peoplement offers executive search and recruitment of executives, senior managers and key specialists within general management, sales, digital, marketing, finance, supply chain & operations, HR and IT.
Peoplement Denmark is the exclusive representative of AltoPartners, a leading international alliance of retained boutique entrepreneurial executive search and leadership consulting firms.
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Strandvejen 100
DK 2900 Hellerup, Denmark
